Community Interest Company based in Saffron Walden.
This is a focussed customer facing role with the emphasis placed on growing a loyal client base, whilst building a skilled team, within an expanding group.
The Role: As our Restaurant Manager, you will have responsibility for the restaurant’s business performance, staff and customer satisfaction, quality standards, and health and safety.
Combining our hands on work style, to our day-to-day management activities, the role is both business-like and creative, and therefore we are seeking an experienced candidate with proven work history for the role.
- Report to: Head Chef
- Pay and Benefits:
- £26,000-28,000 depending on knowledge and experience
- Free lunch
- Holiday entitlement
- Pension contribution
- Staff social events
- Clean uniform every day
- Varied training opportunities
- Personal development and support
Responsibilities will include and are not limited to the following
- Organising staff shifts and scheduling
- Key holder responsibilities – security.
- Providing excellent customer service
- Leading by example
- Support all staff members to ensure that our students enjoy their time with us, whilst learning key transferable work skills
- Ensure that the safety of our students, staff, volunteers and residents are a priority.
- Provide ongoing training to staff on customer service, safety, and job-specific tasks.
- Promote a positive work environment that encourages growth and teamwork.
- Supporting the Head chef with planning menus
- Working with food and drink suppliers
- Ensuring all food safety procedures are strictly followed according to appropriate regulations
- Following all company policy and procedures regarding dealing with cash, equipment and property
- Ensuring that all areas of the restaurant are cleaned according to regulatory guidelines
- Maintaining safe working conditions
- Auditing inventory levels to ensure product availability, and ordering products as necessary
- Recruiting and training staff
- Working closely with management to meet revenue objectives
- Maintain required licenses, permits, and health inspections.
- Implementing appropriate strategies to resolve adverse trends and improve sales
Profile – Key skills for restaurant manager role:
- Excellent communication and customer service skills.
- Commercial awareness.
- Interpersonal and teamworking skills.
- The ability to prioritise and juggle multiple responsibilities.
- Excellent communication skills.
- Management and administration skills.
- Be creative and have problem-solving skills
- Organisational skills.
- Have excellent personable skills and be supportive and approachable for all stakeholders.
- Passionate and committed.
- Strong teamwork skills and an ability to work constructively with others.
- A commitment to the completion of work and to the achievement of targets
- Professional, flexible and good at working under pressure.
- Recognition of professional boundaries
- Adaptability, embracing changes with a positive attitude.
- Respect confidentiality and sensitivity with the highest regard
- Can lead by example and recognise how own behaviours impact on others.
- A solid understanding and experience working with Microsoft office, excel spread sheets and placing orders.
- A practiced and well-suited phone etiquette
