Role: Hospitality/Retail Team Member
Location: Saffron Walden
Job type: Permanent, Full-time, Part time, Fixed Term.
Salary: £11.77 per hour
Additional benefits: Free lunch and subsidised food, subsidised product purchases, contributory pension, subsidised socials and an amazing working environment, with a great team!
About the Enterprise East Group CIC – Our Work and the Community
The Enterprise East Group is a community interest company (CIC) and we have a unique offer. We bring together three distinct but associated services including:
Supported Employment
Event and Hospitality Management
Our Social Businesses
At the very heart of our business strategy is a central purpose: to create a thriving and developing organisation that provides real opportunities for both individuals furthest from the labour market and other key stakeholders. This is particularly the case for people with complex lives or additional support needs such as, disability, mental health, refugees, addiction, care leavers, ex-offenders, veterans, single parents and people who are homeless. Through our work we offer Training Workshops, Work Based Training and Supported Employment opportunities through a bespoke supported employment service, and our aim is to secure and retain paid employment for our clients and enhance their community engagement.
Our Vision: To be a catalyst and exempla model for social change, by improving people’s opportunities in life and building stronger more cohesive communities. Enterprise East Group CIC provides innovative learning opportunities, via our social enterprises, for people who have struggled in more traditional educational and training settings. We use our social enterprise environment to help people to:
- Build their confidence and self-belief
- Develop vocational, employability, social and life skills
- Gain both specialist and transferable work skills
- Achieve qualifications that enhance employment prospects
- Reduce social isolation and enhance community cohesion
Job Purpose
This post requires the candidate to work as part of our customer-facing team ensuring high quality and great value food and drink are prepared and served to customers from a clean, safe, and welcoming environment. To support our trainee participants to achieve their aspirations and employment goals you will be a positive role model and have a can-do attitude. You should be friendly and approachable, supportive, and adaptable to change.
Key Responsibilities:
- Be a positive role model and adhere to our five-star standards in customer service and service delivery
- To work in a multipurpose role, including front of house, back of house, student support and in our retail shop.
- Understanding and implementing food hygiene regulations to the highest standards
- Support in the ordering, rotation, and control of stock as required
- Supporting the management in costs against budget
- Maintain and update HACCP systems as required
- Supporting our participants in achieving next steps into further training, apprenticeships, or employment, supported Internship programmes or work experience placements,
- To undertake any mandatory training and any other additional training that the company deems relevant to your role.
- To work responsibly within The Enterprise East Group CIC policies, procedures, and guidelines.
- Respect confidentiality and sensitivity with the highest regard
- Good communication and customer service skills
- Have a positive ‘can do attitude’
- Have excellent personable skills and be supportive and approachable for all stakeholders
- Be creative and good at problem solving
- Passionate and committed
- Strong teamwork skills and an ability to work constructively with others
- A commitment to the completion of work and to the achievement of targets
- Professional, flexible and good at working under pressure
- Recognition of professional boundaries
- Adaptability, embracing changes with a positive attitude
- Respect confidentiality and sensitivity with the highest regard
- Have the ability to lead by example and recognise how own behaviours impact on others
If you are interested in this position, please email your covering letter and CV to:
Information sources:
Facebook- Café Cornell- https://www.facebook.com/people/Caf%C3%A9-Cornell/100057452079464/
Enterprise East – https://www.facebook.com/profile.php?id=100064719187053
Instagram: Café Cornell: https://www.instagram.com/cafecornell/?hl=en-gb
Enterprise East: https://www.instagram.com/enterprise_east_group_cic/?hl=en-gb
